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✔ Awarded best in test by Stiftung Warentest, ADAC, AUTO BILD and others ✔ 2 years warranty – incl. battery ✔ Awarded best in test by Stiftung Warentest, ADAC, AUTO BILD and others ✔ 2 years warranty – incl. battery ✔ Free delivery of e-scooters within Germany

Service

Moin from our Service Team!

You have a technical issue with your scooter, want to order a repair or claim warranty? Please find below the service form.

Please note that we can only process warranty claims if you have purchased directly from us. In all other cases, please contact your dealer/seller directly.


Please provide us with all the information requested by the form. This allows our team to help you best.

 

About You

About the Error

Please describe the error as detailed as possible.

Vehicle Serial number *

Uploads

In case of a warranty claim, please upload the invoice documents and take additional pictures of the vehicle. Pictures or videos taken with your mobile are more than enough. Pictures will help us to guess the damage and provide you with a first cost estimate. The more information you provide the faster and more effective we're able to work. Especially sound recordings and videos help us to identify any problems with the motor.

1. Invoice (optional for warranty cases)


 

2. Photos or videos of the damage (optional)


 

 



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