Awarded best in test by Stiftung Warentest, ADAC, AUTO BILD and others
2 years warranty incl. battery
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Warranty

Warranty on the battery

We give two years warranty. Unlike with most other manufacturers, this also applies to the battery. We can do so, because we use high quality battery cells in all our scooters, for the EGRET models we use cells from renowned manufacturers such as Samsung or Panasonic for example. If you take proper care of the battery - please check the scooter's manual for instructions - it will last for more than 800 charging cycles. And in case your scooter needs a new battery, get in touch with our service team via the service form.

WALBERG URBAN ELECTRICS GMBH

Alter Wandrahm 6
20457 Hamburg
Germany

info@urban-electrics.com
Tel.: +49 40 320 270 80

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from Monday to Friday between 09:00 and 17:00.

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